Privacy Policy

1. Introduction

Klyntos LLC ("we", "us", or "our") operates the Klyntos platform ("Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

We are committed to protecting your privacy and maintaining the security of your data. Our Service is SOC2 and HIPAA compliant, demonstrating our commitment to enterprise-grade security standards.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Profile information and preferences
• Payment and billing information
• Communications with our support team
• Workflow configurations and automation data
• Content you create or upload through the Service

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

• Usage data (features accessed, actions performed, time spent)
• Device information (browser type, operating system, IP address)
• Log data (access times, pages viewed, errors encountered)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from third-party services you connect to Klyntos, such as authentication providers, data sources, and integrated applications.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address security issues
• Comply with legal obligations
• Develop new features and services

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection
• SOC2 Type II compliance
• HIPAA compliance for healthcare data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

We work with third-party service providers who perform services on our behalf, such as hosting, analytics, payment processing, and customer support. These providers have access to your information only to perform specific tasks and are obligated to protect your data.

5.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

5.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your information within 90 days, except where we are required to retain it for legal or compliance purposes.

7. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request a copy of the information we hold about you
• Correction: Request corrections to inaccurate information
• Deletion: Request deletion of your information
• Portability: Request a copy of your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restrictions on how we use your information

To exercise these rights, please contact us at privacy@klyntos.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information and improve your experience. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to request deletion of your personal information.

13. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectification, erasure, restriction of processing, data portability, and the right to object to processing.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@klyntos.com
Address: Klyntos LLC, New York, NY, United States